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The Canadian Medicare System - An Overview
By Robert Wilson
Our
proudest achievement in the well being of Canadians has been
in asserting that illness is burden enough in itself. Financial
ruin must not compound it. That is why Medicare has been called
a sacred trust and we must not allow that trust to be betrayed.
-- Justice Emmet Hall
Introduction
The Canadian Medicare plan is a joint venture between the Canadian
Federal Government and the provinces/territories. As the responsibility
for health under the Canadian constitution belongs to the provinces/territories,
Medicare programs are delivered by them. The Federal government
establishes the principles and guidelines under which the programs
are delivered and funding is shared. Through this arrangement, physician
and hospital services are delivered in an essentially uniform manner
to most Canadians.
Other programs, not directed by federal legislation, but rather
by the provinces themselves are also in place to cover drugs and
other health services. Some examples will be given in sections that
follow. In addition, there are employer health insurance plans and
private insurance policies available to individuals, but these are
not described in the pages that follow.
While the Canadian Medicare plan has worked well for most Canadians
since its inception, in recent years the system has been strained
primarily due to changing demographics and rising costs. These stresses
need to be addressed to keep the system in good health (if I may
pun). This report is not meant to be a scholastic or comprehensive
description of Medicare in Canada, but to provide an overview of
the federally legislated national hospital and physician services
and the additional health programs of the Province of Ontario.
In the rest of this article where the term 'provinces' is used
this should be taken to mean 'provinces and territories'. The Yukon
for example is a territory.

2.
Evolution of Health Care in Canada and the Canada Health Act
We can trace the Canadian Medicare system that we know today, back
to 1948. The person credited for beginning the movement to establish
a healthcare system for all Canadians was the Premier of the Province
of Saskatchewan, Tommy Douglas (an interesting aside - he was Keifer
Sutherland's grandfather). His government - the Canadian Cooperative
Federation (CCF) - introduced universal hospital insurance for residents
of Saskatchewan in 1948 and government insurance for physician services
in 1957. In 1964 the Federal Government followed both actions by
establishing the legal basis for a national hospital insurance program
and a medical-services insurance program. The author of a pivotal
federal government sponsored report, Justice Emmet Hall, recommended
medicare for all of Canada and by 1972, all of the provinces had
agreed to join the plan. A nationwide medicare program for hospital
and physician services was established and available to all Canadians
from that time.
The legislation provided for the transfer of funds from the Federal
Government to the provinces to help pay for medicare programs. Initially
the Federal Government agreed to a 50-50 split in funding with no
cap, but in the mid 1970s the agreement was changed to block funding
. With this change the provinces were now required to spend a set
amount on healthcare without specific direction from the Federal
Government.
The Canada Health Act passed in 1985 is Canada's current
Federal Health Insurance legislation. When it passed it received
the unanimous consent of the House of Commons and the Senate. The
Act replaced the preceding acts which had paved the way for the
introduction of medicare and is the legislative basis of the current
medicare program. This Act retained and entrenched the criteria
and basic principles contained in the earlier legislation. This
1985 revised legislation included an important provision aimed at
eliminating extra billing charges to patients, a practice which
had arisen in some provinces. This occurs if a physician charges
an insured person for an insured service that is in addition to
the amount that would normally be paid by the provincial health
insurance plan. These charges to a patient are now discouraged by
being subject to dollar for dollar deductions from the federal transfer
of funds to the provinces.
Put simply, there are five principals
outlined in the Act as it exists today. These are:
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public
administration - the administration of the healthcare insurance
plan of a province or territory must be carried out on a non-profit
basis by a public authority, |
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comprehensiveness
- all medically necessary services provided by hospitals and
doctors must be insured, |
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universality
- coverage for all "medically necessary" services
for all of the insured residents of the province or territory
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portability
- coverage for residents of one province in another province
and |
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accessibility
- reasonable access by insured persons to medically necessary
hospital and physicians services unimpeded by financial or other
barriers. Reasonable compensation must be provided to physicians
and dentists for health care services. Payment must be provided
to hospitals to cover the cost of insured healthcare services. |
There are two
groups of services covered by the Canada Health Act;
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insured
health care services and |
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extended
health care services |
Insured health care services are defined as medically necessary
hospital services, physician services and surgical-dental services
provided to insured persons.
Hospital services include in-patient and out-patient services such
as standard or public ward accommodation, nursing services, diagnostic
procedures (blood tests, catscans, MRIs, X-rays, drugs administered
in hospital and the use of operating rooms, case rooms, anaesthetic
facilities etc.
Physician services are defined as "medically required services
rendered by medical practitioners". These are generally determined
by physicians, in conjunction with their provincial and territorial
health insurance plans. Insured surgical-dental services are those
provided by a dentist in a hospital when a hospital setting is required
to properly perform the procedure.
Most people who live in Canada are eligible for coverage provided
by the insurance programs, although some categories of resident
may be subject to a waiting period, which must not exceed three
months. People covered under other Federal or provincial legislated
programs such as members of the Canadian forces, Royal Canadian
Mounted Police, inmates of federal penitentiaries and those on provincial
workers' compensation are not included.
If a Canadian is ill and goes to doctor, he/she will be treated
at no out-of-pocket cost. If he/she needs to go to hospital for
emergency treatment, or hospitalization for minor or major surgery
then he/she can relax (at least financially). There will be no charges.
Extended health care services covered by the Canada Health Act
are certain aspects of long-term residential care and the health
aspects of home care and ambulatory care services.
3. Funding of Medicare and Health Expenditures
The funding of medicare in Canada is quite complex. Some services
are publicly insured as directed by the Canada Health Act, but some
are not and this varies from province to province. Private insurance
pays for all or part of certain services. Provincial governments
raise money for healthcare from a variety of sources - income tax,
sales taxes, employer healthcare premiums, and payments from the
Federal Government. In Ontario for example, employers (but not employees)
are required to pay a tax based on the value of their employees
wages.
The federal government directly supports healthcare in the provinces
through the Canadian Health and Social Transfer program. It also
provides general funding to less wealthy provinces, for example
the Atlantic Provinces, through equalization payments that assist
them in providing core services. Table 1 outlines who pays and who
spends it.
How does Canada's Spending Compare with
Other Countries?
Healthcare spending from both public and private sources as a percentage
of Gross Domestic Product is shown in Figure
1. Canada is in the top third of the advanced industrial countries
in the world in per capita healthcare spending. Unfortunately there
is no simple correlation between healthcare spending and the health
of a given population. For example, the United States spends more
on health than Canada as a percentage of Gross Domestic Product
but it is not evident that one population is healthier than the
other. Canadians have a greater life expectancy, 78.6 years versus
75 years for a typical American.
.
Figure 2 shows how healthcare spending in
Canada has changed over time. Real health expenditures, spending
corrected for inflation, increased steadily until the early 1990s
when they slowed down for a few years due to decreased provincial
government spending. Spending picked up again in 1997 primarily
due to the addition of new covered services such as prescription
drugs and long-term care.. An aging population and costly medical
technology are other factors increasing healthcare costs. Worth
noting is the increasing degree in which health care costs dominate
provincial budgets. For Ontario, health costs accounted for 43%
of total spending in 2000/01 which is somewhat higher than the 37%
average for all provinces. These increased costs are of concern
to the provinces and major efforts are being undertaken to contain
them.
TABLE 1
Collecting and Spending Healthcare Dollars - Who Does What?
| Citizens |
Federal
Government |
Provinces/Territories |
|
Payment of federal taxes
Payment of provincial taxes
(includes provincial health insurance payments)
Direct purchase of private insurance (mostly through
employers)
Direct purchase of medical and non-medical services
|
Canada Health and Social Transfer (to provinces)
Equalization support to less wealthy provinces
Programs for medical research and public health
Direct health services for selected aboriginal populations,
veterans, military etc.
|
Programs and service payments to providers, institutions
and health authorities for "medically necessary"
doctor and hospital services under the Canada Health
Act
Supplementary programs not covered by the Canada Health
Act (home care, long-term care, drug coverage for some
residents, etc.
Programs for medical and non-medical research and public
health
|
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4. Provincial Plans
Coverage
Although healthcare coverage for hospital services and physician
services under the Canada Health Act are similar across the provinces
and territories some slight differences in coverage do exist. This
is related to the interpretation of what is "medically necessary".
For example in Nova Scotia the following
are not covered:
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Cosmetic
surgery |
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Reversal
of sterilization procedures |
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Surgery
for sex reassignment |
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In-vitro
fertilization |
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Gastric
bypass for morbid obesity |
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Breast
reduction/augmentation |
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Newborn
circumcision |
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Testimony
in court |
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Preparation
of records and certificates |
In Ontario the following are not covered:
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Cosmetic
surgery |
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Private
duty nursing |
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Take home
drugs after hospital discharge |
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Travelling
to visit an insured person outside the area of the practice |
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Psychological
testing |
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Group screening
|
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Preparation
and transfer of records at insured person's request |
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Services
considered outdated or unproven such as caloric testing, Eustachian
tube catheterization etc. |
In Ontario some services that might be considered as non-essential
are covered, for example, acupuncture is a covered service as are
some physiotherapy and chiropractor services.
The greatest divergence of health services across provinces relates
to payment for the costs of drugs and other health costs not outlined
in the Canada Health Act.
In Ontario there is a good plan for the cost of drugs for seniors.
A wealthy Ontario senior, could send his/her chauffeur to the pharmacist
to pick up a prescription at no out-of-pocket cost whatsoever (with
minor exceptions). There are also fairly good plans in Ontario for
persons and families with very high drug costs. However for normal
drug costs Ontarians if they are not covered through their employers
or private insurance are required to pay their drug costs. The Ontario
systems are discussed in more detail in the next section.
While everyone in Manitoba has some coverage under the government
Pharmacare plan, that level of coverage varies from person to person.
For persons with an income greater than $15,000 (Can) the annual
deductible is 3.15% of income. Below $15,000, the deductible is
2.1% of income. For families, the deductible is based on the combined
income of the parents with an allowance of $3000 for spouse and
each child. For example, the deductible for a family of 4 - two
parents and two children - the deductible would be 3.15% of (50,000-9000)
or $1291.50. There is also a program for individuals with exceptionally
high drug costs.
In the Province of Prince Edward Island only seniors and social
welfare recipients have any drug coverage at all. So pharmacare
systems are a hodgepodge across the country. This inequity is recognized
as a problem.
5. Ontario Health Insurance Plan (OHIP)
and Other Health Coverage
Each province operates it's own medicare program to implement the
federally legislated hospital and physician services medicare program.
Complementary programs, enacted at the provincial level and funded
by them alone, cover additional healthcare needs. The programs of
a province do not cover all the costs of the service to an individual
although those who are unable to pay generally do not have to. This
section describes the federally legislated program and the additional
programs of one province - Ontario.
5.1 OHIP (Ontario Health Insurance Plan)
The Ontario Ministry of Health and Long Term Care is the Provincial
government department responsible for health programs. OHIP is the
program which implements the requirements of the Federal Canada
Health Act. OHIP covers a wide range of health services. There are
no premiums for Ontario coverage. You are eligible to join the program
if :
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you are
a Canadian citizen or landed immigrant or refugee and |
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you make
your permanent and principal home in Ontario and |
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you are
present in Ontario for at least 153 days in any twelve month
period |
OHIP coverage includes:
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Physicians
All essential diagnostic and treatment services provided by
physicians are covered. This includes home visits by health
professionals and services provided in hospitals. Ontario residents
can select their physician and if they do not like his/her service
change to another physician. Physicians can bill patients for
certain services e.g. cosmetic procedures, certificates of fitness
to work etc. |
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Podiatrists,
Chiropractors and Osteopaths
Services of these professionals are partly covered under OHIP |
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Physiotherapy
The Ministry of Health and Long-Term Care pays for physiotherapy
services provided in hospitals, approved clinics and doctors
that offer physiotherapy. Services provided through Community
Care Access Centres are also covered (more on these later). |
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Dental
Services in Hospital
OHIP pays for some dental surgery e.g. medically necessary jaw
reconstruction. Dental services in a dentist's office are not
covered. |
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Eye
Care
Optometry services are covered every two years for persons age
20 to 64 and every year for those under 20 and over 65. |
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Northern
Health Travel Grants
Grants are provided to those in Northern Ontario to help pay
expenses if they have to travel for specialist medical care. |
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Services
in Other Canadian Provinces and Territories
Coverage is provided for most services when a person is in another
province of territory. The province being visited will bill
OHIP or if the service is not covered medical bills can be submitted
for payment to OHIP on return to Ontario. |
It is a comprehensive service. In addition for persons covered
by OHIP, the Ontario government funds and operates two other major
healthcare services - a drug program and a long term care service.
5.2 Ontario Drug Benefit Program
This program provides drugs, specified in the provincial formulary
of drugs, to residents age 65 and over. Low-income seniors pay $2
for each prescription; single seniors earning over $ 16,000 per
year pay the first $100 of their yearly prescriptions and married
seniors whose combined income exceeds $24,000 per year also pay
the first $ 100. Most prescription drugs are on the Ontario provincial
formulary, but the province controls this and some drugs may not
be listed on the formulary. Ontario residents who are not over 65
years of age are responsible for their own prescription drug costs.
Many of these are paid through employee benefit programs. However
there are additional programs for special circumstances to assist
people with drug costs. One of these is the 'Trillium Program' which
provides assistance to people, regardless of their age who have
high drug costs in relation to their income. There are additional
programs for payment to persons with specific illnesses requiring
special drugs or drugs not listed on the provincial formulary.
Trillium Drug Program
The Trillium Drug Program provides assistance for large prescription
drug expenses for Ontario residents (OHIP eligible) of any age.
Persons taking advantage of this program must disclose details of
their income and individual insurance benefits. Coverage through
private plans must be exhausted before benefits are paid through
this program. A deductible of $2 for each prescription applies after
the annual deductible has been satisfied. The deductible is a calculation
based upon total annual family income. Table 2 shows some examples
of the deductibles that apply.
Table 2. Trillium Drug Plan Deductibles
| Net
Income $ |
Family
of 1 $ |
Family
of 2 $ |
Family
of 3 $ |
Family
over 3 $ |
| 6,500
or less |
350 |
250 |
200 |
150 |
| 14,500
- 15,000 |
444 |
344 |
294 |
244 |
| 24,500
-25,000 |
714 |
614 |
564 |
514 |
| 34,500-
35,000 |
1,164 |
1,064 |
1,014 |
964 |
| 49,500
- 50,000 |
1,839 |
1,739 |
1,689 |
1,639 |
| 64,500
- 65,000 |
2,514 |
2,414 |
2,364 |
2,314 |
| 79,500
- 80,000 |
3,189 |
3,089 |
3.039 |
2,989 |
| 99,500
- 100,000 |
4,089 |
3,939 |
3,939 |
3,889 |
|
Special
Drugs Program
This program covers out patient drugs for the treatment of specific
conditions. It is available to people who are in OHIP and have one
of the conditions specified. The program covers:
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many
drugs for the treatment of cystic fibrosis and thalassemia |
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AZT,
ddl, D.C. and pentamidine for people who are HIV positive |
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Erythropoietin
(E.C.) for people with end stage renal disease |
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Cyclosporine
for people who have had a solid organ or bone marrow transplant |
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human
growth hormone for children with growth failure |
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Clozapine
for treatment of schizophrenia |
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Alglucerase
for people with Gaucher's disease |
The program does not have any deductibles or co-payments. If the
patient meets the criteria for coverage, he/she does not have to
pay for any portion of the treatment.
Section 8
Another program, which goes by the name "Section 8" provides
special coverage for drugs not covered by the normal Ontario Drug
Benefit Program. This would cover new drugs not yet listed on the
provincial formulary or alternative drugs if in the prescriber's
opinion it is the only treatment available to improve a patient's
health. The patient may be required to pay some part of the cost.
5.3 Community Services and Long Term Care
The provision of long-term care is not covered by the Canada Health
Act. It is a provincial responsibility and so it varies widely from
province to province. The Ontario program is the responsibility
of the Ministry of Health and Long Term Care. The strategic approach
involves two linked major programs. These are known as Community
Services and Long Term Care.
Community Services
Ontario has established, across the province, a total of 43 Community
Care Access Centres (CCACs). These centres are governed by independent,
incorporated, non-profit, boards of directors. The boards are accountable,
through service agreements, to the Ministry of Health and Long Term
Care. Board membership represents a broad mixture of the community
along with a balance of health and social service perspectives.
They are responsible for:
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determining
eligibility for, and buying on behalf of consumers, highest
quality, best priced visiting professional health and homemaker
services. The services are provided at home and in publicly
funded schools. |
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service
planning and case management for each client |
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providing
information on and referral to all other long-term care services
including volunteer-based community services |
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determining
eligibility for, and authorizing all admissions to long-term
care facilities and homes for the aged. |
Visiting Services are health and support services provided in
the home to enable people to remain in their own homes or to return
home more quickly from hospital or to delay or prevent the need
for admission to hospital. These services are provided to Ontario
residents of all ages and are 100% funded.
The services provided through CCACs are:
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Homemaking
and personal support services |
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Nursing |
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Physiotherapy |
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Occupational
Therapy |
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Speech-Language
Therapy |
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Social
Work |
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Dietetics
Services |
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Case
Management/Coordination |
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Medical
Supplies & Dressings |
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Hospital
and Sick Room Equipment |
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Laboratory
and Diagnostic Services |
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Transportation
to other health care services |
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Eligibility
for drug coverage under the Ontario Drug Benefit Plan |
The eligibility for CCAC purchased services depends on the following
criteria: that a person be insured under the OHIP plan, the service
is needed, adequate treatment can be provided at home and cannot
be provided on an out-patient basis. The residential home must be
suitable for the treatment and the person's family or other appropriate
persons must be willing and able to participate in the program as
required. Services may be provided on a long-term basis, for individuals
who have a chronic illness, or to persons with disability who may
require services to maintain a level of functioning or be a candidate
for admission to a long term care facility. One of the key functions
of a CCAC is to determine eligibility and authorize admissions to
long-term care facilities.
An additional and important CCAC service is the School Health
Support Service. This is to provide the services which enable
disabled or handicapped children to access and take part in all
the programs possible in the publicly funded education system.
Long Term Care Long-Term Care Facilities
There are three types of publicly funded long-term care facilities:
nursing homes, municipal homes and charitable homes for the aged.
Although each of these have different historical developments and
are subject to differing legislation, they are all regulated by
the province in similar manner in terms of the services they must
provide and the funding they receive. Only how nursing homes are
operated, controlled and funded will be described.
Ontario's long-term care facilities provide for people who are
not able to live independently. Those unable to live in their own
homes - even with the assistance of community support services,
in-home professional care and the availability of 24-hour nursing
services -have personal care available to them in long-term care
facilities.
These facilities are required to provide accommodation, nursing
care, programs and services in accordance with residents' needs
and preferences in a manner that promotes and supports their autonomy
and their involvement in any decision making process about their
own care. It is expected that care and services will be provided
in a manner, which fully promotes residents' rights and respects
their dignity.
The core programs are described below:
Mandatory Resident Care, Programs and
Services
All long-term care facilities are required to provide the following
programs and services to meet the needs of residents:
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nursing
and personal care on a 24-hour basis; |
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medical
care that is available in the facility - residents may continue
to have their personal physician provide care in the facility; |
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medical
supplies and nursing equipment for the care of residents including
the prevention and care of skin disorders, continence care,
infection control and sterile procedures; |
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supplies
and equipment for personal grooming; |
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equipment
for common use of all residents e.g. walkers, wheelchairs, toilet
aids etc |
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meal
services including three meals daily, snacks between meals and
at bedtime as well as dietary assistance; |
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social
and recreational programs including supplies and equipment |
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laundry
of personal clothing; |
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provision
of bedding and linen; |
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provision
of bedroom furnishings including adjustable beds and |
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the
cleaning and upkeep of accommodation |
These are the basic requirements. There are provincial standards
established for the operation of the facilities. Additional services
may be provided for a fee if agreed to in writing by the resident
Accountability Framework
Long-term care facility operators must sign a contract - a Service
Agreement - with the Ministry of Health in order to receive provincial
funding. This agreement, apart from enumerating the established
standards, includes standards for recording, reporting, auditing
and corrective actions that may be taken by the Ministry of Health.
Once the Service Agreement has been signed, the Province will begin
to provide operating subsidies.
Long Term Care Facility Funding Schemes
Long-term care facilities receive funding from the government based
on residents needs. Residents require differing levels of attention
and treatment. Annually a professional reviews the care level required
for each resident and this assessment is used in the funding calculation.
Long Term Care Facilities Per Diem Charges,
April 2002
Table 3
| Nursing
and Personal Care |
$53.48 |
| Programming
and Support Services |
$5.35 |
| Accommodation |
$44.70 |
| Total |
$103.53 |
|
The fee structure for residents of long-term care facilities is
the same throughout Ontario and is regulated by the Province. As
required by the legislation, all long-term care facilities must
provide basic accommodation for at least 40% of all the residents
in the facility. The remaining 60% may be accommodated at private
and semi-private rates. The maximum levels for private and semi-private
rates are set by the Ministry of Health. Long-term care facilities
are reimbursed for municipal and other taxes. Financial assistance
is available to those residents in basic accommodation who, based
on their net disposable income, cannot afford to pay the basic accommodation
rate.
Admission to the long-term care facilities is handled by 43 Community
Care Access Centres across the province. Any persons wishing to
apply for admission to a long-term care facility must, by law, be
assessed by one of these centres
6. Has the Program Been Successful?
A majority of Canadians, including the author, would reply yes
to the question regarding the success of the program. Politicians
of all stripes know that it would be foolhardy to tamper too drastically
with the provisions of the medicare system. Canadian medical technology
and expertise compares favourably with that of most advanced Western
countries. In situations where speedy medical attention is necessary,
it is provided. Medical problems in a family that would probably
have caused financial hardship in the USA, seldom occur in Canada.
The Ontario community-based programs make sense, and actions like
making flu shots free to all, are good preventive medicine approaches.
Of particular concern of many Canadians is the possible emergence
of a two-tier medical system, namely the emergence of private purchased
services, outside of the national system. Canadians see healthcare
as a fundamental human right and are worried that the availability
of healthcare that can be purchased by the affluent would result
in the deterioration of the present system as has happened in the
United Kingdom. Arthur Schafer, director of the Centre for Professional
and Applied Ethics at the University of Manitoba, writing in the
Globe and Mail of September 20, 2002 warned, "When the upper
and middle classes opt to go private, the public system loses its
most powerful advocates".
However, there are problems emerging with the system, which, in
the writers view, are caused by several factors. Federal and provincial
squabbling, which is a common occurrence in the Canadian federal
system, prevents quick response to emerging difficulties. There
has been a chronic lack of funding. This has been particularly severe
during the period in which governments - both federal and provincial
- have been bringing the country back to fiscal health (i.e. operating
at a surplus rather than a deficit). There also may be a lack of
personal accountability in the system, which might be remedied by
some form of deductible payment by those who can afford it. (Current
federal law prohibits this)
The Federal government is aware of these emerging problems and has
established a Commission, headed by the former premier of Saskatchewan,
Roy Romanow, to find solutions. A good deal of the information in
this report is drawn from the interim report of this commission.
Hopefully the final report of the Commission, to be published later
this year, is expected to provide guidance for further improvements
in the system. Some of the problems that have been earmarked for
discussion are:
 |
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shortage
of general physicians and specialist service care, |
| |
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long
waits for elective surgery. |
| |
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excessive
waiting periods for critical diagnostic tests. |
| |
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insufficient
resources for the treatment of some disorders, |
| |
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inadequate
emergency services in some parts of the country, |
| |
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spiraling
program costs, and |
| |
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need
for uniform medical care across the country, especially with
respect to pharmacare and long-term care programs, |
7. References
The Canadian Consumer's Guide to Health Care; Sharon Lindenburger, 1998
Healing Medicare; Managing Health System Change The Canadian Way: Michael B. Decter;
McGilligan Books, Toronto, 1994
Operating in the Dark; Lisa Priest; Doubleday Canada Ltd.
Code Blue; Reviving Canada's Health Care System; David Gratzer; ECW Press
of Montreal and Toronto, August 1999.
Canada Health Act Overview: Health Canada;
http://www.hc-sc.gc.ca/medicare/chaover.htm
Canada Health Act (R.S.1985,c.C-6)
http://laws.justice.gc.ca/en/C-6/text.html;
Interim
Report of the Romanow Commission
http://www.healthcarecommission.ca;
Various Reports of the Ontario Ministry of Health and Long-Term Care
OHIP Facts;
http://www.gov.on.ca/health/english/pub/ohip/services.html
Long-Term Care;
http://www.gov.on.ca/health/english/program/ltc/ltc_mn.html
Community Care in Ontario:
http://www.oaccac.on.ca/aboutFunctions.php
What is the Ministry of Health and Long-Term Care;
http://www.gov.on.ca/health/english/ministry/about.html
Ontario Drug Benefits Facts;
http://www.gov.on.ca/health/english/pub/drugs/trillium.html
Toronto General Hospital; How To Pay For Needed Medication
http://www.tthhivclinic.com/pay.htm
Coping With Your Financial Concerns When You Have Breast Cancer;
Willow Breast Cancer Support & Resource Centre; Trillium Drug
Program.
http://www.willow.org/Financial%20concerns/Fin_trillium.htm
November 1, 2002

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