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Webboard Help

The PHFriends email list on Webboard is exclusively for PAH patients and their families/friends. Registrations are individually screened. To register, click here.

This Help page is for those who are already members and need help or have questions.

Frequently Asked Questions

1 How do I stop getting all those emails every day?
2 Can I stop the emails temporarily?
3 How can I get my password?
4 How can I get my login name?
5 How do I log in to Webboard?
6 I think I am using the right login and password, so why can't I get logged in?
7 I filled out the registration form but still have not gotten my approval and password.
8 My email address has changed. What should I do to change it in webboard?
9 I used to get the emails every day, but they stopped. How can I start getting them again?
10 How can I have my membership deleted from your system?
11 When I filled out the form and tried to submit it I received an error message saying that I do not have access to use this form. Can you help me?
12 I am trying to post and the mails just keep coming back.
13 I used to belong to PHFriends and have been away for awhile. How do I get back to PHFriends?
14 How do I get in to the chat room?

 

1

How do I stop getting all those emails every day?
You can receive the posts in digest format, which saves all the messages from a conference for a day and sends them in a single email message.
Or, you may choose to get no posts in email and instead, log in to Webboard and read and write posts there. To make these changes to your profile: Log in to Webboard, click on MORE, click on MY PROFILE, and make your choice for Mailing list format, toward the bottom of the page. To choose which conferences to receive in email, click on MORE, and then MY MAILING LISTS, check the boxes you want, then click SAVE, at the bottom.

2 Can I stop the emails temporarily?
Yes, you can easily stop and start the emails any time. To make this change: Log in to Webboard, click on MORE, and then MY MAILING LISTS. To stop the emails, simply un-check the boxes. To re-start emails, log in again and check the boxes.  Be sure to click SAVE, at the bottom of the page.
3 How can I get my password?
On the Webboard Login page there is a link to click if you have forgotten your password. Or, click here to see the Forgot Your Password? page. On that page, fill in your login name and your password will be automatically emailed to you.
4 How can I get my login name?
If you have forgotten your login name, contact the moderators and ask them to send it to you.
5 How do I log in to Webboard?
Go to the login page. That link is on the PHCentral website in both the menu on the left, in the TALK section, and the column on the right on most main pages.
6 I think I am using the right login and password, so why can't I get logged in?
Remember, the password is case-sensitive. If your password is SweetPea, do not type sweetpea, that won't work. If you still cannot get logged in, contact the moderators and they will help you.
7 I filled out the registration form but still have not gotten my approval and password.
After submitting the form, you will receive an automatic email response confirming the form data was received. You should hear from a modertor within about a day, either asking for more information or sending you your login information. If you still have not heard from a moderator within a couple of days, please contact the moderators and let them know.
8 My email address has changed. What should I do to change it in webboard?
This board uses Email Address Verification. Your email address can be changed only by the Manager of this board. If your email address has changed and you would like to have it updated, please contact the moderators. Be sure to include your login name, password, your old email address and your new email address.
9 I used to get the emails every day, but they stopped. How can I start getting them again?
Occasionally the system has dropped names from email lists. You are still a member and can log in to Webboard, but for some reason, your name has been dropped from the email list. Sometimes this happens if mail is bounced from your email account, such as if your mailbox was full. Or, there might be a temporary problem in the system. The first thing to do is to log in to Webboard and see if the conferences you want to receive are still checked (click on MORE, and then MY MAILING LISTS.) If they are still checked, there might be a temporary problem within Webboard, and in that case there should be a message in the posts advising of that. If not, and your mail is still stalled after a few days, contact the moderators for help.
10 How can I have my membership deleted from your system?
If you want to be deleted from the membership, contact the moderators and let them know.
If all you really want is to stop receiving the posts in email but you still want the option of logging in and reading/writing to PHFriends: Log in to Webboard, click on MORE, and then MY MAILING LISTS. To stop the emails, simply un-check the boxes and then click SAVE.
11 When I filled out the form and tried to submit it I received an error message saying that I do not have access to use this form. Can you help me?
It is possible your security settings or other browser settings are not allowing you to submit our form. Whatever the reason, it is not a problem. Just answer the form's questions in an email, explain that you could not use the form, and send it to the the moderators.
12 I am trying to post and the emails just keep coming back.
You must send email from the email account that is in your Webboard profile. For example, if you used me@aol.com when you registered, you cannot send email to the list from me@yahoo.com. If you send mail from a different account, it will not be accepted by Webboard. Another reason mail could bounce back to you is if it is mis-addressed. To post to PHFriends, use PHFriends@wb.onvix.com
13 I used to belong to PHFriends and have been away for awhile. How do I get back to PHFriends?
If you remember your login name, try logging in. You are probably still a member of webboard. If your login does not work, contact the moderators and ask them if you are still a member, and if so, to send your login name and a re-set password. If your email address has changed, let the moderators know so it can be updated in the system.
14 How do I get in to the chat room?
Go to the login page. Log in to Webboard, click on CHAT, then choose the chatroom you want to enter. The scheduled PHFriends chats are in the PHFriends chat room. You are welcome to use the chat rooms any time. These rooms are available only to members of Webboard.

 

*NOTE*
The PHFriends email list on Webboard is exclusively for Pulmonary Arterial Hypertension patients and their families/friends. Registrations are individually screened. To register, click here.

This Help page is for those who are already members and need help or have questions.


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